Terms of Service

Last updated: 6 March 2025

These Terms of Service (“Terms”) govern your use of the website https://shaklyrasyghikil.world (the “Website”) and any orders you place for products offered by Shaklyrasyghikil (“we”, “us”, “our”). By accessing the Website or placing an order, you agree to these Terms. If you do not agree, please do not use the Website or place orders.

1. Information about us

The Website is operated by:

Shaklyrasyghikil
Overtoom 392, 1054 JS Amsterdam, Netherlands
Email: office@shaklyrasyghikil.world
Phone: +31206183772

We are established in the Netherlands. These Terms are governed by the laws of the Netherlands, and the courts of the Netherlands shall have non-exclusive jurisdiction over any disputes, without prejudice to your rights under mandatory consumer law in your country of residence.

2. Use of the Website

You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Website in any way that violates applicable laws or regulations.
• Attempt to gain unauthorised access to any part of the Website, our systems, or the data of other users.
• Transmit any viruses, malware, or other harmful code.
• Use automated means (e.g. scrapers, bots) to access or collect data from the Website without our prior written consent.
• Impersonate another person or entity or provide false or misleading information.
• Use the Website in a way that could damage, disable, or overburden our infrastructure or affect other users’ use.

We reserve the right to suspend or terminate your access to the Website if we reasonably believe you have breached these Terms or applicable law.

3. Products and information

We offer dietary supplements and related products (including “Menovitalis”) through the Website. Product descriptions, images, and specifications are provided in good faith but we do not warrant that descriptions or other content are error-free, complete, or current. We may correct errors and update information without prior notice. Product packaging may vary; the manufacturer may change packaging. We are not responsible for such manufacturer changes.

Our products are food supplements, not medicines. They are not intended to diagnose, treat, cure, or prevent any disease. Individual experiences may vary. You should use the product in accordance with the instructions and, if you have a medical condition or take other medication, consult your doctor before use.

4. Orders and contract formation

When you submit an order via the Website, you are making an offer to purchase the selected product(s) on these Terms. We will send you an order confirmation (e.g. by email) once we have received your order. A contract between you and us is formed when we accept your order (e.g. by sending confirmation or by dispatching the product). We may refuse or cancel an order (e.g. in case of error, suspected fraud, or if the product is unavailable). If we cancel after payment, we will refund you in accordance with our refund policy.

You are responsible for ensuring that the information you provide (name, address, email, phone) is accurate and complete. We are not liable for failed delivery or communication due to incorrect details.

5. Price, payment, and delivery

Prices are displayed in euros (EUR) and include VAT where applicable. They do not include delivery charges unless stated (e.g. “free shipping” above a certain order value). We reserve the right to change prices before you place an order; the price at the time of order is the price you pay unless we have made an obvious error, in which case we may cancel the order or contact you to agree a correction.

Payment is due as indicated during checkout. We accept the payment methods shown on the Website. Payment processing may be handled by third-party providers; their terms may apply. You must not use a payment method you are not authorised to use.

Delivery times and methods are as stated on the Website or in your order confirmation. They are estimates and not guaranteed. We are not liable for delays caused by carriers or force majeure. Risk in the goods passes to you on delivery. If you are a consumer, ownership passes when we have received full payment.

6. Withdrawal and returns (consumers)

If you are a consumer (i.e. acting for purposes outside your trade, business, or profession), you have the right to withdraw from the contract within 14 days without giving a reason. The withdrawal period expires 14 days after the day on which you (or a third party you nominate) take physical possession of the goods. To exercise the right, you must inform us of your decision by a clear statement (e.g. email or post). You may use the model withdrawal form on our Website or any other clear statement. For details on how to return goods and any costs, see our Return Policy.

If you request to begin performance (e.g. delivery) during the withdrawal period, you lose the right to withdraw once we have fully performed the contract with your prior consent.

7. Limitation of liability

To the fullest extent permitted by applicable law:

• We do not exclude or limit our liability for death or personal injury caused by our negligence, fraud, or any other matter that cannot be limited by law.
• We shall not be liable for indirect, consequential, or special losses (e.g. loss of profit, revenue, data, or goodwill) arising from your use of the Website or products, even if we have been advised of the possibility.
• Our total liability to you for any claim arising from or in connection with these Terms or the Website shall not exceed the amount you paid to us for the relevant order in the 12 months preceding the claim.

Nothing in these Terms affects your statutory rights as a consumer under Dutch or EU law.

8. Intellectual property

All content on the Website (text, graphics, logos, images, and software) is owned by us or our licensors and is protected by copyright and other intellectual property laws. You may view and print pages for personal, non-commercial use. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

9. Personal data and cookies

Your use of the Website and any orders are subject to our Privacy Policy and Cookie Policy. By using the Website and placing orders, you consent to the processing of your data as described there.

10. Links to third-party sites

The office@shaklyrasyghikil.worldbsites. We do not control and are not responsible for the content or practices of those sites. Your use of third-party sites is at your own risk and subject to their terms and policies.

11. Complaints and dispute resolution

If you have a complaint, please contact us at the address or email above. We will try to resolve it promptly. If you are a consumer in the EU, you may use the European Commission’s Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr. We are not obliged to participate in alternative dispute resolution.

12. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date at the top will be revised. Continued use of the Website or placement of orders after changes constitutes acceptance of the updated Terms. For existing orders, the Terms in force at the time of order apply. We encourage you to review this page periodically.

13. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14. Contact

For questions about these Terms, please contact:

Shaklyrasyghikil
Overtoom 392, 1054 JS Amsterdam, Netherlands
Email: office@shaklyrasyghikil.world
Phone: +31206183772